Home support

Technology Support for Seniors

Patient, jargon-free support that builds confidence with everyday technology.

Support snapshot
  • On-site and remote options across Surrey.
  • Clear, documented recommendations.
  • Friendly, jargon-free updates.

Service overview

We provide calm, step-by-step guidance for older adults learning or maintaining tech skills.

Sessions are tailored to the individual, with notes left behind for easy reference.

  • Clear diagnostics and repair options.
  • Friendly guidance in plain language.
  • Secure handling of your data.

What we help with

  • Basic computer skills
  • Email setup and use
  • Video calling (Zoom, FaceTime, WhatsApp)
  • Online shopping safety
  • Tablet and smartphone basics
  • Photo sharing
  • Online banking safety

Training options

We focus on building confidence and independence.

  • One-to-one coaching at home
  • Printed guides for follow-up
  • Family member briefings on progress

Family referral information

We keep everyone informed and comfortable.

  • We coordinate with family members if requested
  • Clear updates after each session

Our process

  1. We discuss goals and current confidence levels.
  2. We teach, practise, and answer questions.
  3. We provide written notes for easy reminders.

Pricing guide

Scope first

Session-based pricing with travel included in Surrey.

Clear options

Longer training packages available.

No surprises

Family referrals welcomed.

FAQ

Do you offer patient, slow-paced lessons?

Yes, we tailor the pace and style to each person.

Can family members join sessions?

Yes, family members can join in person or remotely.

Do you help with smartphones?

Yes, we support phones, tablets, and laptops.

Can you provide printed notes?

Yes, we leave clear step-by-step instructions.

Ready to book support?

Call 01483 338833 or request a quote and we will respond quickly.