Guides
How to Remove Viruses & Malware
Learn how to safely remove malware without risking your data.
Support snapshot
- On-site and remote options across Surrey.
- Clear, documented recommendations.
- Friendly, jargon-free updates.
Signs of infection
- Slow performance and frequent pop-ups are common indicators.
- Unexpected browser redirects and new toolbars often signal malware.
Boot into safe mode
- Restart your PC and enter Safe Mode to limit malware activity.
- Safe Mode helps security tools run more effectively.
Run scans with Windows Defender
- Run a full system scan and quarantine threats.
- Repeat scans to confirm removal.
Use Malwarebytes (free)
- Malwarebytes can detect additional threats missed by default tools.
- Run the scan after Defender to catch hidden malware.
Stubborn malware removal
- If malware returns, change passwords from a clean device.
- Consider professional help to avoid data loss.
Prevention tips
- Keep software updated and avoid unknown downloads.
- Enable multi-factor authentication on key accounts.
Need help removing a virus?
Our malware removal service can secure your device quickly.