Guides

WiFi Not Working? Troubleshooting Guide

Fix WiFi dropouts and slow speeds with practical troubleshooting steps.

Support snapshot
  • On-site and remote options across Surrey.
  • Clear, documented recommendations.
  • Friendly, jargon-free updates.

Common WiFi problems

  • Weak signal in certain rooms.
  • Frequent disconnections during calls.
  • Slow speeds despite fast internet packages.

Basic checks

  • Restart your router and modem.
  • Check cables and ISP service status.
  • Reconnect devices and test again.

Improve signal strength

  • Move the router to a central location.
  • Avoid placing routers near metal or thick walls.
  • Reduce interference from other devices.

When to upgrade equipment

  • Older routers may not handle modern demands.
  • Mesh systems improve coverage in larger homes.

Mesh network benefits

  • Consistent coverage across multiple rooms.
  • Better handling of multiple devices.

Need better WiFi coverage?

We can install and optimise your home network.